Welcome to Car Hire Oldbury. These Terms of Service outline the guidelines for using our website and vehicle rental services. Your use of our services indicates your acceptance of these terms.
Rental Terms
All vehicle rentals come with a detailed Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines the specific terms, conditions, insurance provisions, charges, and your responsibilities related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
2. Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle from Car Hire in Oldbury, you must be at least 21 years old. Age restrictions may apply based on the vehicle type, with extra charges for drivers under 25. A valid driving licence appropriate for the vehicle category is required, along with identification and proof of your current address. Valid payment information and a security deposit are also necessary. Please review the Rental Agreement for any additional requirements.
Booking and Payment Process
- Reservations can be made via our website, by phone, or directly at our Oldbury office. A deposit may be necessary to confirm your booking. The total payment, along with a security deposit, is generally required at the time of vehicle pickup. Prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, ensuring secure transactions through trusted payment processors.
4. Vehicle Pickup and Drop-off
- At the time of vehicle collection in Oldbury, it is essential to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be completed at this stage, and your signature will be required. When returning the vehicle, it should be in the same condition as when it was collected, with allowances made for standard wear and tear. Any new damage will be evaluated and may incur additional charges. Please ensure the vehicle is returned with the same fuel level as when collected; otherwise, refueling fees will apply. Late returns could result in extra charges, so inform us as soon as possible if you expect to return the vehicle late. You will be accountable for any parking fines, traffic violations, or other charges that arise during the rental period, along with an associated administration fee.
5. Coverage and Responsibility
- All car rentals include basic third-party insurance. You can find full coverage information and excess amounts in the Rental Agreement. Additional insurance options may be available to help minimize your financial responsibility. It is advisable to review these options thoroughly. You will be liable for damage or loss up to the excess amount unless additional insurance applies. Any damage resulting from negligence or misuse remains your responsibility, regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on your booking type and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
Prohibited Activities
Prohibited Uses of Rented Vehicle
- The vehicle must not be used for any unlawful activities or purposes. Engaging in racing, rallying, off-roading, or similar hazardous actions is prohibited. Transporting dangerous materials, sub-letting to unauthorized individuals, or allowing unapproved drivers is not allowed. Operating the vehicle under the influence of alcohol or drugs is strictly forbidden. Additionally, the vehicle should not be used for purposes it was not intended for, nor should passenger or weight limits be exceeded. Driving outside of the specified geographical areas requires prior authorization.
Breach of these terms may lead to rental cancellation and extra fees.
Liability Limitations
To the fullest extent allowed under English and Welsh law, Car Hire Oldbury will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business resulting from your use of our services. Our maximum liability for any claim is limited to the total rental amount paid in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Applicable Law
These Terms are governed by the laws of England and Wales, with any disputes falling under the jurisdiction of their courts.
10. Term Modifications
We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Us
For inquiries regarding these Terms, contact us:
Oldbury Car Hire Services
Riverside Way, Oldbury B69 3DB, UK
Contact Number::
441633383056